Communication & Notification Consent Policy

Essential service communications are messages you need for the service to work: enquiry responses, account and security notices, billing and renewal reminders, service updates and legal notices. These are sent because the service requires them, not as marketing.

Marketing communications are optional messages beyond what the service needs — newsletters, product news, event invitations and promotions. We send these only where you have separately and actively agreed, and we never pre-tick a marketing consent box.

Wherever we collect data and consent is needed — for example our contact and early-access forms — we ask for it with an unchecked box and link to the relevant policies, so you can read what you are agreeing to before you agree.

Marketing consent is collected separately from any essential consent, so agreeing to receive launch notifications does not sign you up for general marketing, and vice versa.

We keep a record of what you consented to, when and how, so we can honour your choices.

You can withdraw marketing consent at any time: every marketing email includes an unsubscribe option, and you can also write to support@odenvo.com at any time to withdraw any consent, including early-access notification consent.

Withdrawing consent does not affect the lawfulness of processing already done, and we may still send essential service communications where the service or law requires them. Withdrawing early-access consent is described in our Privacy Policy.

We do not sell or rent your contact details, and we do not share them with third parties for their own marketing.

Communication preference questions can be sent to support@odenvo.com. See also our Privacy Policy and Grievance Redressal Policy.