ODENVO Legal & Trust Centre
Third-Party Services Policy
Version 1.0 · Effective · Last updated
This policy is published in draft for transparency while ODENVO is in development. It will be reviewed by legal advisers and may be updated before commercial launch.
Our approach
To operate ODENVO we rely on a small number of specialised service providers — for hosting, email delivery and, in future, payments and analytics. This policy explains who those providers are, how they are governed and how your data is treated when they process it.
We choose providers carefully, share with them only the data they need to perform their function, and require them to keep it confidential and secure and to process it only on our instructions. We do not sell your data to third parties, and we do not share it with third parties for their own marketing.
Categories of providers
- Website and application hosting and content delivery, so the site and services load reliably.
- Email delivery, so contact form responses, notifications and (in future) service and billing emails reach you.
- Payment processing, once subscriptions begin — card and payment details are handled by the payment provider, not stored on our systems.
- Analytics, only if and when introduced, and only with your consent under our Cookie Policy.
- Communication and support tools, so we can manage enquiries and notifications.
Named providers
This website currently relies on hosting and email delivery services to operate. As subscriptions and additional features launch, we will list the significant providers and their roles on this page so you can see who processes what.
International transfers
Some providers may process data outside India. Where that happens, we rely on the transfer mechanisms and safeguards applicable law provides, and we take this into account when selecting providers. As international availability develops, this page will be updated with the specific safeguards that apply.
Third-party services you choose to connect
Where a future ODENVO feature lets you connect a third-party service to your account (for example a calendar or communications tool), that connection is your choice: the third party's own terms and privacy policy will govern your use of it, and you control the connection from your account settings.
Changes
If a significant provider changes or a new category of processing begins, we will update this page before or when the change takes effect, and will seek any consent the change requires.
Contact
Questions about third-party services can be sent to support@odenvo.com. See also our Privacy Policy and Data Protection Policy.