Terms & Conditions

These Terms & Conditions ("Terms") form a binding agreement between you and ODENVO ("ODENVO", "we", "us" or "our"). They apply to your use of the ODENVO marketing website at odenvo.com (the "Website") and, as each service launches, to the ODENVO services you register for.

ODENVO is a technology company building a digital ecosystem for dentistry. This Website presents information about ODENVO and its planned products and services; service-specific terms and policies listed in these Terms form part of your agreement with us for the relevant service.

By accessing or using the Website, or by registering for an ODENVO service when available, you agree to these Terms. If you are accepting on behalf of a business or clinic, you confirm that you have authority to bind that entity. If you do not agree to these Terms, please do not use the Website or our services.

In these Terms: "Services" means ODENVO Practice and any other ODENVO products or services we make available, including the ODENVO Dental Marketplace, ODENVO Careers, ODENVO Education and ODENVO AI capabilities as they launch; "Content" means text, images, software and other material made available through the Website or the Services; "you" means the individual or entity using the Website or Services; and "Policies" means the ODENVO policies referenced in these Terms, including our Acceptable Use Policy, Privacy Policy and Grievance Redressal Policy.

Words and expressions used but not defined in these Terms have the meanings given to them in applicable Indian law, including the Digital Personal Data Protection Act, 2023 and the Consumer Protection Act, 2019.

ODENVO is provided for dental professionals, dental businesses and other adults. The Website is not directed at children, and you may accept these Terms only if you are at least eighteen years of age and legally capable of entering into a binding contract under applicable Indian law. Where a service requires professional qualifications or registration, we may verify those credentials under our Dentist & Professional Verification Policy.

ODENVO Practice and the ODENVO FREE, PRO and AI capabilities described on this Website are under development. Feature availability, plan limits and pricing will be confirmed at launch, and descriptions on this Website are indicative and may change before release.

Registration for the ODENVO Dental Marketplace, ODENVO Careers and ODENVO Education is not yet open. Where a service is not yet available, it is labelled as coming soon or opening soon, and no commitment, subscription or payment is created merely by expressing interest in it.

You may browse this Website and contact us through the forms it provides. You agree not to misuse the Website, attempt unauthorised access, interfere with its operation or security, scrape or reuse its content for commercial purposes without written permission, or submit unlawful, misleading or harmful content through our forms. Our Acceptable Use Policy sets out further rules that also apply to ODENVO Services as they launch, and we may suspend or end access for violations of these Terms or that Policy.

When user accounts become available, you agree to provide accurate and complete registration information, keep your credentials secure, and use only one account for yourself unless we agree otherwise. You are responsible for all activity under your account and must notify us promptly at support@odenvo.com if you believe it has been accessed without authorisation. Professional categories (such as dentists) may be subject to verification under our Dentist & Professional Verification Policy.

Each part of the ODENVO ecosystem has its own terms and policies that apply when you use it: the Dental Marketplace Terms, Job Portal Terms, Education & Course Listing Policy, Subscription, Billing, Cancellation & Refund Policy and AI Usage & Clinical Disclaimer. Those documents form part of these Terms for the relevant service. Where a service-specific document conflicts with these Terms, the service-specific document prevails for that service.

The ODENVO FREE plan is intended to be available without a compulsory subscription. ODENVO PRO will be a paid subscription; pricing has not yet been announced and nothing will be charged before PRO goes live. Full charges, renewal, cancellation and refund terms will be disclosed before any payment is taken and will be governed by our Subscription, Billing, Cancellation & Refund Policy.

Where the Consumer Protection Act, 2019 and the rules made under it apply to a subscription, your statutory consumer rights, including rights relating to unfair trade practices and grievance redressal, apply in addition to our published policies and are not limited by these Terms.

The ODENVO name, logo and the Content of this Website belong to ODENVO or its licensors and are protected by applicable intellectual property laws. We grant you a limited, revocable, non-exclusive licence to view and use the Website and its Content for their intended purposes; this licence does not permit copying, modification, redistribution or commercial reuse without our written permission. See our Intellectual Property Policy for detail.

Where you submit content to us — for example, through a form or, later, as part of a service — you confirm you have the rights to do so, and you grant us the limited licence needed to store, process and use that content to provide the service you asked for, as described in our Privacy Policy and Intellectual Property Policy.

Content on this Website is general information about ODENVO and its plans. It is not clinical, legal or financial advice, and it does not create a professional or clinician-patient relationship. See also our Disclaimer and AI Usage & Clinical Disclaimer.

The Website is provided on an "as is" and "as available" basis. While we take reasonable care over its content, we do not warrant that it will be uninterrupted, error-free or that it will meet your requirements. To the extent permitted by applicable law, ODENVO is not liable for indirect or consequential loss arising from use of the Website.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for fraud, gross negligence or wilful misconduct, or any statutory rights you have as a consumer under Indian law.

We may add, change, pause or discontinue features or Services as ODENVO develops. Where a change is material to paying subscribers, we will give reasonable advance notice through the Service or at the contact details you have provided.

We may suspend or terminate access to a Service for breach of these Terms or the Acceptable Use Policy, or where required by law. Where practical, we will tell you the reason and any steps you can take before access ends. You may stop using a Service at any time; account deletion is described in our Account Deletion Policy.

Sections of these Terms which by their nature should survive termination — including intellectual property, disclaimers and liability, and governing law — continue to apply after your use of the Website or a Service ends.

These Terms are governed by the laws of India. Courts in India will have jurisdiction, subject to any mandatory consumer protection rights you may have under the Consumer Protection Act, 2019, including grievance redressal described in our Grievance Redressal Policy.

Before pursuing a formal dispute, we ask that you first raise the issue through our Grievance Redressal Policy so that we can try to resolve it with you directly. These Terms do not limit any rights you have under applicable law that cannot be limited by contract.

We may update these Terms as the ODENVO ecosystem develops. The version number, effective date and last-updated date at the top of this page always reflect the current version. Where a change materially affects your rights or obligations, we will give notice of it through the Website or the relevant Service before or when it takes effect, and continued use after that notice constitutes acceptance of the updated Terms.

For questions about these Terms, contact support@odenvo.com. If you are not satisfied with our response, you can escalate to founder@odenvo.com as described in our Grievance Redressal Policy.